Data Protection & Privacy
Your privacy matters deeply to ummi55. This Privacy Policy explains precisely what personal information we collect, why we collect it, how it is used and stored, who it may be shared with, and the rights you hold over your own data. We encourage you to read it in full.
All data transmitted between your device and ummi55 is protected by 256-bit SSL encryption. Whether you are depositing via BCA or browsing your account history, your connection is always secured against interception.
ummi55 provides every Member with clear mechanisms to access, correct, export, and — where applicable — request deletion of their personal data. You are always in control of your information and can exercise your rights by contacting our support team at any time.
ummi55 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data is shared only with trusted service providers who are contractually bound to use it solely for delivering ummi55 platform services.
We only collect the personal data that is strictly necessary for operating your Account, processing transactions, conducting KYC verification, and complying with our international gaming license obligations. We do not collect data speculatively or in excess of what is needed.
ummi55's data practices are aligned with internationally recognized data protection standards. We apply best-practice data governance frameworks to ensure your information is handled responsibly across all our operations, including those serving Indonesian players in Jakarta, Surabaya, Bali, and beyond.
ummi55 does not retain your personal data indefinitely. We apply defined retention schedules tied to the purpose for which the data was collected and to our legal obligations. Account data is held for the duration of your membership and for a set period thereafter as required by our licensing authority.
Important notice: By registering an Account with ummi55 or by continuing to use the ummi55 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact our support team.
1.1 This Privacy Policy applies to all personal data collected, processed, and stored by ummi55 in connection with the operation of the ummi55 online betting and gaming platform, accessible at ummi55.cam (the "Platform").
1.2 This Policy applies to all individuals who interact with the Platform, including registered Members, visitors who browse the Platform without registering, and individuals who contact our customer support team. It covers data collected through the website, mobile web interface, and all associated communication channels including email and live chat.
1.3 ummi55 is the data controller responsible for the personal data described in this Policy. We are committed to processing your data lawfully, fairly, and transparently, and to upholding your rights in respect of that data.
1.4 This Policy should be read alongside our Terms & Conditions, which form part of the overall agreement governing your use of the Platform.
The following definitions apply throughout this Privacy Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably be used to identify a living individual, directly or indirectly. Examples include a full name, email address, phone number, bank account number, IP address, and device identifier. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, retrieval, use, disclosure, transfer, erasure, or destruction — whether performed automatically or manually. |
| "Member" | An individual who has registered a verified Account on the ummi55 Platform. |
| "KYC" | Know Your Customer — the mandatory identity verification process applied to all Members. |
| "Third Party" | Any natural or legal person who is not ummi55 and not the individual whose data is being processed. |
| "Processor" | A third-party service provider who processes Personal Data on ummi55's behalf under a binding data processing agreement. |
| "Cookies" | Small text files placed on a user's device by the Platform for session management, analytics, preference storage, and fraud prevention purposes. |
3.1 ummi55 collects the following categories of personal data depending on the nature of your interaction with the Platform:
| Data Category | Specific Data Points |
|---|---|
| Identity Data | Full legal name, date of birth, gender, Indonesian National Identity Card (KTP) number or passport number, nationality, and KYC document images (front/back of ID, selfie with ID). |
| Contact Data | Email address, mobile telephone number, and residential address. |
| Financial Data | Bank account name, bank account number, bank name (e.g., BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal history, and transaction amounts in IDR. |
| Account Data | Username, password (stored in hashed form), account balance, betting history, game session history, bonus usage records, and customer support interaction logs. |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, session timestamps, referring URL, and geolocation data (country/region level, derived from IP). |
| Usage Data | Pages visited on the Platform, features accessed, search queries entered, time spent per page, click-through patterns, and game preferences. |
| Communications Data | Content of support messages, live chat transcripts, emails sent to ummi55, and responses received from our team. |
3.2 ummi55 does not intentionally collect special categories of sensitive personal data (such as racial or ethnic origin, health data, biometric data for identification purposes, or religious beliefs) unless specifically required by applicable KYC regulations or anti-money-laundering compliance obligations.
4.1 Directly from you, when you:
4.2 Automatically, through our Platform systems, including:
4.3 From third parties, including:
5.1 ummi55 processes your personal data for the following clearly defined purposes:
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Identity Data, Contact Data, Account Data |
| KYC identity verification | Identity Data, Financial Data |
| Processing deposits and withdrawals | Identity Data, Financial Data, Account Data |
| Fraud prevention and AML compliance | Identity Data, Financial Data, Technical Data, Usage Data |
| Customer support and dispute resolution | Identity Data, Account Data, Communications Data |
| Platform security and integrity monitoring | Technical Data, Usage Data, Account Data |
| Responsible gaming monitoring | Account Data, Usage Data, Financial Data |
| Regulatory reporting and legal compliance | Identity Data, Financial Data, Account Data |
| Platform analytics and improvement | Technical Data, Usage Data |
| Personalized marketing (with consent only) | Contact Data, Account Data, Usage Data |
5.2 ummi55 does not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or being required to do so by law.
6.1 ummi55 relies on the following legal bases when processing your personal data:
7.1 ummi55 does not sell, rent, or trade your personal data. We share your data only in the following limited and controlled circumstances:
7.2 In all cases of data sharing, ummi55 applies the principle of data minimization — disclosing only the minimum data necessary for the specific purpose of the disclosure.
Our commitment: ummi55 has never sold personal data to advertisers or data brokers, and we have no intention of doing so. Your information is used exclusively to operate and improve your ummi55 experience.
8.1 ummi55 uses cookies and similar technologies (including local storage and session tokens) to operate the Platform effectively, maintain your login session, remember your preferences, and analyze how the Platform is used.
8.2 We use the following categories of cookies:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Maintain your login session, prevent cross-site request forgery, load-balance server requests. | Yes — cannot be disabled |
| Functional | Remember your language preference, display currency, and responsible gaming settings. | Recommended |
| Analytics | Aggregate, anonymized data on page views, session durations, and feature usage to help ummi55 improve the Platform. | Optional (consent-based) |
| Fraud & Security | Detect bot activity, identify suspicious login attempts, and flag anomalous betting patterns. | Yes — cannot be disabled |
8.3 You can manage non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform — in particular, disabling strictly necessary or fraud-prevention cookies may prevent you from logging in or completing transactions.
8.4 ummi55 does not use third-party advertising cookies or allow ad-network trackers on the Platform.
9.1 ummi55 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:
9.2 While ummi55 takes every reasonable precaution to protect your data, no system is completely immune to risk. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, ummi55 will notify affected Members without undue delay and take all necessary remedial action.
Your role in security: You are responsible for keeping your account password confidential and for not sharing your login credentials with any other person. ummi55 will never ask you for your password via email, live chat, or any other channel.
10.1 ummi55 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by our licensing authority and applicable law. The following indicative retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of active membership, plus a minimum of 5 years after Account closure, as required by AML regulations. |
| KYC documents | 5 years from the date of Account closure or the date the document was last used for verification. |
| Financial transaction records | Minimum 5 years from the date of each transaction, in compliance with financial record-keeping obligations. |
| Betting and game history | Duration of active membership, plus 2 years after Account closure for dispute resolution purposes. |
| Customer support records | 3 years from the date of the most recent interaction. |
| Analytics and technical logs | 13 months on a rolling basis, after which data is aggregated and anonymized. |
| Marketing consent records | Until consent is withdrawn, plus 1 year thereafter as evidence of compliance. |
10.2 When personal data is no longer required and the applicable retention period has elapsed, ummi55 securely destroys or anonymizes it in a manner that prevents reconstruction or re-identification.
11.1 ummi55 respects your rights in relation to your personal data. Depending on your circumstances, you may be entitled to exercise the following rights:
11.2 To exercise any of the rights listed above, please contact our Data Protection team at [email protected]. We will respond to verified requests within 30 days. In complex cases, this period may be extended by a further 30 days, of which we will notify you.
11.3 We may need to verify your identity before processing a rights request to ensure that we do not disclose, modify, or delete personal data in response to an unauthorized request.
12.1 ummi55 is strictly an adults-only platform. We do not knowingly collect, process, or store personal data belonging to individuals under the age of 21. Registration by persons under 21 is prohibited under our Terms & Conditions.
12.2 If ummi55 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated Account. Any funds deposited by an underage individual will be dealt with in accordance with our Terms and applicable law.
12.3 If you are a parent or guardian and have reason to believe that a minor has registered an Account on ummi55, please contact our support team immediately at [email protected].
13.1 The ummi55 Platform integrates with third-party service providers for the purpose of delivering its core features. These providers include payment gateways, identity verification services, game content studios, and security vendors. While ummi55 performs due diligence on all third-party providers and requires them to maintain appropriate data protection standards, ummi55 is not responsible for the independent privacy practices of those providers.
13.2 The Platform does not contain links to external third-party websites for browsing purposes. Any data exchange with third parties occurs solely in the context of Platform operations as described in this Policy.
13.3 When you play games powered by studios such as Pragmatic Play, Evolution Gaming, Microgaming, Spribe, or Pocket Games Soft, a secure session token is passed to the game provider to authenticate your gaming session. No personally identifiable data beyond what is technically necessary for session authentication is shared with game studios.
14.1 With your explicit consent, ummi55 may send you promotional communications by email or SMS, including information about new game launches, seasonal promotions tied to events such as BRI Liga 1 fixtures, Idul Fitri celebrations, and Champions League campaigns, as well as personalized bonus offers.
14.2 You may opt in to marketing communications during registration or at any later time through your Account Settings. You may withdraw your marketing consent and unsubscribe from all promotional communications at any time by:
14.3 Withdrawing marketing consent will not affect your ability to receive transactional communications that are necessary for the operation of your Account — such as withdrawal confirmations, security alerts, KYC verification requests, and updates to these Terms or this Policy.
14.4 ummi55 does not engage in unsolicited bulk marketing and will never share your contact details with third-party marketers.
15.1 ummi55 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or operational requirements. When material changes are made, we will notify active Members by email to their registered address and by displaying a prominent notice on the Platform at least 7 days before the updated Policy takes effect.
15.2 The effective date at the top of this Policy reflects the date of the most recent revision. We encourage Members to review this page periodically. The current version of this Policy is always accessible at ummi55.cam/privacy-policy.
15.3 Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, please cease using the Platform and contact our support team to close your Account.
16.1 If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by ummi55, please contact our Data Protection team using the details below:
Email: [email protected]
Please include "Privacy Request" in the subject line of your email and provide your registered Account username so our team can locate your record and respond efficiently. We aim to acknowledge all privacy-related inquiries within 2 business days (WIB, UTC+7) and to provide a substantive response within 30 days.
16.2 If you are not satisfied with our response to a privacy inquiry or complaint, you have the right to escalate the matter to the independent supervisory authority or dispute resolution body designated by our licensing jurisdiction.
16.3 ummi55 takes every privacy complaint seriously and is committed to resolving data protection concerns promptly, fairly, and transparently.
Our support team is available around the clock to address any data protection concern. You can also review our full Terms & Conditions, visit our FAQ for quick answers, or return to the ummi55 homepage.